Last Updated: January 2026 (Effective immediately)
Introduction
This Cookie Policy explains how and why cookies are used on the GrowthStudio platform (“GrowthStudio”), a Software-as-a-Service (SaaS) product operated by GrowthPort Solutions Sdn. Bhd. (Malaysia). We outline what cookies are, the types of cookies we use and their purposes, as well as how you can manage or disable them. We are committed to protecting your privacy and ensuring compliance with applicable data protection laws, including Malaysia’s Personal Data Protection Act 2010 (PDPA), the European Union’s General Data Protection Regulation (GDPR), Singapore’s Personal Data Protection Act 2012, and the Philippines’ Data Privacy Act of 2012[1][2]. In practice, this means we obtain your consent for non-essential cookies where required (for example, analytics or advertising cookies will not be set without your permission, in line with GDPR and Singapore PDPA requirements)[3]. Even in jurisdictions where explicit cookie consent is not legally mandated, we follow industry best practices to ensure you are sufficiently informed and your consent is obtained for the collection of personal data via cookies[1][2].
By using GrowthStudio, you acknowledge that you have been informed of our use of cookies through this Policy. This Cookie Policy should be read in conjunction with our Privacy Policy, which further details how we protect personal data. If you have any questions, please refer to the Contact Us section at the end of this document.
What Are Cookies?
Cookies are small text files placed on your computer, smartphone, or other device when you visit a website[4]. These files contain information that the website can use to recognise your device and remember your actions or preferences over time. In simpler terms, cookies allow websites (including SaaS platforms like GrowthStudio) to store and retrieve useful information to enhance your experience. For example, cookies can remember your login information, language settings, or items in a shopping cart, so you don’t have to re-enter them whenever you return[4]. They also help websites track how you interact with them – such as which pages you visit and for how long – enabling site owners to analyse usage and improve their services or content[4].
There are different kinds of cookies: some are session cookies, which are temporary and get deleted once you close your browser; others are persistent cookies, which remain on your device for a set period or until you delete them. While cookies generally enhance usability and personalise your experience, they can also collect data that may be considered personal (like IP addresses or browsing patterns). Because of potential privacy concerns, various regulations and policies have been established to ensure transparency and user control over cookie usage[5]. GrowthStudio respects these concerns and aims to use cookies responsibly as described below.
Types of Cookies We Use
GrowthStudio uses cookies to improve our platform’s functionality and to understand how users engage with our services. We categorise the cookies we use into the following types, each serving a specific purpose:
Strictly Necessary Cookies: These cookies are essential for the operation of our website and platform. They enable core functionalities such as security, network management, and accessibility. For instance, strictly necessary cookies may remember your login session or maintain settings that keep your account secure while you navigate the site[6]. Without these cookies, certain services you have requested (like accessing secure account areas or using shopping cart features) cannot be provided. These cookies do not gather information about you that could be used for marketing or remembering where you’ve been on the internet; they are only used to keep the site working properly.
Performance Cookies (Analytics): These cookies collect anonymous information about how visitors use GrowthStudio, so we can measure and improve the performance of our platform. For example, performance cookies might track which pages you visit most often, whether you encounter errors, and how you arrived at our site[7]. The data gathered is used only for statistical purposes to improve user experience and site functionality – never to personally identify you[7]. In many cases, these cookies are placed by third-party analytics providers on our behalf (such as Google Analytics) to help us analyse website traffic and usage patterns. Any information collected by performance cookies is aggregated and anonymised.
Functionality Cookies: These cookies allow GrowthStudio to remember the choices you make and personalise your experience on our platform. They may recall configuration options such as your region or language, display preferences, or other customisations you have made on the site[8]. For instance, a functionality cookie might store your preferred dashboard layout or remember that you dismissed a one-time notification, so you don’t see it again. By remembering your settings, these cookies help us tailor GrowthStudio to you, making your visits more convenient and enjoyable. The information collected by functionality cookies is generally anonymised and is not used to track your activity on other websites[8].
Targeting/Advertising Cookies: These cookies gather information about your browsing habits and are used to deliver content or advertisements that are more relevant to you and your interests. They can also limit the number of times you see a particular ad and help measure the effectiveness of advertising campaigns[9]. Targeting cookies are usually placed by third-party advertising networks or social media platforms with our permission. For example, if we run marketing campaigns, a targeting cookie may record that you visited certain pages on GrowthStudio, and this information could be shared with other parties (like advertisers or social networks) to present you with relevant ads on their platforms[9]. These cookies tend to track users across websites to build a profile of your interests. Note: We will only use targeting/advertising cookies where you have given consent, as required by law, since they are not strictly necessary for our site’s core functionality[3].
Each cookie category serves a unique role in either enabling essential site processes or enhancing your user experience. In all cases, we aim to use cookies judiciously and in a privacy-conscious manner. We do not use cookies to collect sensitive personal information such as passwords or financial details. Moreover, we do not sell information collected by cookies, nor do we share it with third parties for their own purposes without your explicit consent.
Third-Party Cookies and Analytics
In addition to our own cookies, GrowthStudio uses a few third-party services that may set cookies on your device when you use our platform. These third-party cookies are implemented to help us achieve specific functionalities or to conduct analytics and advertising. We want to be transparent about these and explain who these third parties are and why their cookies are used:
Google Analytics: We use Google Analytics, a popular web analytics service provided by Google, to understand how users interact with our website. Google Analytics cookies track things like the pages you visit, how long you stay on each page, and which links you click, in an anonymous manner[7]. This information helps us analyse website traffic and user behaviour so we can improve GrowthStudio’s features and performance. The data collected through Google Analytics cookies may be transmitted to and stored by Google on servers outside your country. We do not allow Google to use or share our analytics data for their own purposes, and we have configured Google Analytics to respect privacy as much as possible. For example, we may have enabled IP anonymisation so that Google truncates your IP address. For more details on how Google collects and processes data via Analytics cookies, you can refer to Google’s own documentation[10]. If you wish to opt out of Google Analytics tracking entirely, Google provides a browser add-on for opting out (or you can refuse analytics cookies via our cookie consent tool, as described below).
Meta Pixel (Facebook Pixel): We utilise the Meta Pixel (formerly known as the Facebook Pixel) on some pages for advertising and retargeting purposes. The Meta Pixel is a snippet of code from Meta (Facebook/Instagram) that allows us to track certain actions you take on our site – such as clicking an ad or signing up – so we can measure the effectiveness of our advertisements and deliver more relevant ads to you on Meta’s platforms. The Meta Pixel functions by setting cookies and similar tracking technologies on your browser to collect data about your activity[11]. For example, if you visited a product page on GrowthStudio, the Meta Pixel may trigger a cookie that tells Meta you showed interest in that product, which could result in you seeing a related advert on Facebook later. Important: We will not load the Meta Pixel (or similar advertising cookies) unless you have expressly allowed targeting/advertising cookies via our cookie consent mechanism, in compliance with privacy laws[12]. All data collected via the Meta Pixel is handled by Meta in accordance with their privacy policies. We do not receive personal data like your Facebook credentials from these cookies; rather, we receive aggregated advertising reports (e.g., how many users clicked our ads). You can learn more about how Meta uses cookies and how to opt out through your Facebook/Meta privacy settings or via our cookie controls described below[11].
Other Third-Party Tools: From time to time, GrowthStudio may integrate additional third-party services to enhance our platform (for example, live chat support widgets, video embedding services, or other analytics and advertising partners). Such services might set their own cookies. We will endeavour to list any significant third-party cookies here in our Cookie Policy. Rest assured that any third-party cookie used on GrowthStudio is intended to serve a specific, legitimate purpose (such as improving service functionality or measuring marketing campaign performance), and no third-party cookies will be used for marketing/analytics without your consent[13]. We also have no access to or control over cookies that are set by third parties – those cookies are governed by the third parties’ own cookie and privacy policies[13]. However, we still want you to be informed about them and will provide links or references to those policies when applicable.
Please note that if you navigate to third-party websites or services from our platform (for example, by clicking an external link), those third parties may also place cookies. Our Cookie Policy does not cover external sites; we encourage you to read the cookie/privacy policies of any external websites you visit.
Managing Your Cookie Preferences
You have the right to decide whether to accept or reject cookies (aside from certain strictly necessary cookies that are required for the site to function). GrowthStudio provides you with several ways to manage your cookie preferences:
Cookie Consent Banner: When you first visit GrowthStudio, you will see a cookie consent banner or notice. This banner allows you to make a choice about which categories of cookies you consent to. We typically will not set any non-essential cookies (such as performance, functionality, or targeting cookies) until you have given consent by, for example, clicking “Accept” or selecting your preferences in the banner[12]. The banner may give you options to accept all cookies, reject non-essential cookies, or customise your settings (for instance, you might choose to enable analytics but disable advertising cookies). If you choose to reject non-essential cookies, we will honour your choice and not deploy those cookies on your device. If you accept, you are agreeing that we can use all the categories of cookies described in this Policy. You can also choose a customised setting, granting consent for some types of cookies and not others, as available.
Cookie Settings / Preference Center: Even after your initial choice, you can change your cookie preferences at any time. GrowthStudio provides a cookie settings interface (often accessible via a link like “Cookie Preferences” or “Manage Cookies” in the footer of our website) where you can adjust which cookies you allow[14]. Through this tool, you can withdraw consent for previously allowed cookies or grant consent for additional categories, as you prefer. Any changes you make will be applied promptly. For example, if you previously allowed analytics cookies but later opt out of them via the preference centre, our site will stop using those cookies and will attempt to delete any previously set analytics cookies on your browser. Likewise, if you initially rejected advertising cookies but later decide to opt in, the relevant advertising cookies (e.g., Meta Pixel) will only be set from that point forward. We aim to make this process as easy as possible so that you remain in control of your data.
Browser Settings: In addition to our website controls, you can manage or block cookies through your web browser’s settings. Most modern browsers give you the option to block cookies from all websites or from specific sites, and to delete cookies that have already been set. For instance, you can typically find cookie management options under the “Privacy” or “Security” settings of your browser. You may choose to block third-party cookies (which can restrict advertising cookies) or even all cookies. You can also set your browser to clear all cookies when it closes. For more detailed information on how to adjust your browser settings, you might visit informational websites like AllAboutCookies.org or YourOnlineChoices.com, which provide guidance on cookie management for various browsers[15]. Keep in mind that if you use multiple browsers or devices, you’ll need to adjust settings on each browser/device individually.
Consequences of Disabling Cookies: Please be aware that if you disable or refuse certain cookies, parts of the GrowthStudio platform might become less functional or unavailable. For example, if you block strictly necessary cookies or functionality cookies, you may not be able to log in, or your settings may not be saved, and some pages might not display correctly. Similarly, disabling performance cookies means we’ll have less insight into how people use our site, which could make it harder for us to improve our services. In short, by disabling cookies, you will lose certain features that require cookies to work properly[16]. However, disabling cookies will not prevent you from using GrowthStudio entirely – you will still be able to access most content, but your user experience might be impacted. We include this disclaimer to ensure you are informed: any preferences to block cookies are completely your choice, but please understand that some features or services may not function optimally without cookies.
Withdrawal of Consent: If you have previously consented to our use of cookies but later change your mind, you can withdraw your consent at any time through the methods described above (our cookie settings tool or your browser settings)[17][18]. Withdrawing consent will stop the future placement of the cookies you opt out of, but it does not remove the data collected by those cookies while they were active. If you wish to delete data collected by cookies, you should also clear your browser’s cookies after changing your settings. Additionally, if you are in jurisdictions like the EU, you have the right under GDPR to request erasure of personal data. While cookie data is usually anonymous, if any cookie has collected personal data, our Privacy Policy explains how you can exercise your data subject rights.
We also support “Do Not Track” (DNT) signals in a general sense. However, note that not all third-party services honour DNT. We encourage you to manage cookies using the methods above for more reliable control.
Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or our business operations. If we make significant changes, we will notify you either by prominent notice on our website or by other appropriate means. However, we encourage you to review this Policy periodically to stay informed about how we use cookies. The “Last Updated” date at the top indicates when the latest changes were made. Any changes will become effective when we post the revised Cookie Policy on our website. Your continued use of GrowthStudio after any update constitutes your acknowledgement of the changes. We maintain an archive of past versions of this policy which can be provided upon request, to ensure transparency about how our practices evolve.
Contact Us
If you have any questions, concerns, or requests regarding this Cookie Policy or the use of cookies on GrowthStudio, please do not hesitate to contact us. We value your feedback and privacy inquiries.
Contact Information for Privacy Inquiries:
Email: [email protected]
Address: GrowthPort Solutions Sdn. Bhd., Regalia Business Centre, 11-1 Jalan USJ 1/1B, 47620 Subang Jaya, Selangor, Malaysia.
You may direct any privacy-related questions to the above email. If you prefer to reach out by mail, please use the postal address provided (Attn: Privacy Officer). We will do our best to respond promptly to your inquiries and to resolve any concerns.
By keeping open lines of communication, GrowthStudio aims to ensure you feel confident and informed about our use of cookies and our dedication to privacy compliance. Thank you for trusting GrowthStudio with your business and personal data.