Instant AI Support
Chat with Lexie to resolve issues in seconds.
Quick Solutions
Common fixes for the most frequent requests.
Automations not triggering?
- Check that the workflow status is set to Published.
- Review the execution logs to see if the trigger criteria were met.
- Ensure the API keys for connected apps are still valid.
AI Assistant unresponsive
- Verify your OpenAI/n8n connection is active.
- Check if the specific channel (e.g., Widget) is enabled in settings.
- Large knowledge bases can take up to 20 seconds for the first cold-start response.
Billing & Plan Upgrades
You can manage your subscription and download invoices directly from the Billing Tab in your dashboard. Only Account Owners can perform these actions.